Refund Policy

SHIPPING TIMES

Most of our items ship with our Standard shipping. We strive to ship domestic inventory next business day and typical USPS shipping times are from 2 to 7 days. For promotional sale products and/or promotional shipping items, please allow 2 to 5 weeks.

RETURNS

Our return policy lasts 30 days. For most items, in the unlikely situation that your product is faulty, you can send it back to us for a refund or item exchange within 30 days of receiving it. Return shipping reimbursement is not available for this. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

As the online retailer, we do not keep any warehouse or stock. The return address depends on the manufacturer and/or distribution centre location and it's not necessary in USA.

Please contact us prior to returning items and obtain an RMA# (Return Merchandise Authorization Number). Include this number on the shipping label.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase. As well, please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable). Book with obvious signs of use, CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. Any item not in its original condition is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery.

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Be advised, the return shipping cost is not refundable, only the ordered item/s total value.

LATE OR MISSING REFUNDS (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact by using our Contact Form

SALE ITEMS (if applicable)

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

EXCHANGERS (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email using Contact Form and send your items to 2351 Sunset Blvd Ste 170512, Rocklin, CA, 95765, United States or Kalvariju st 134-57, Vilnius, LT-2000, Lithuania.

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed/mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

SHIPPING

As the online retailer, we do not keep any warehouse or stock. The return address depends on the manufacturer and/or distribution centre location and it's not necessary in USA.

If it's not specified otherwise, to return your product you should mail to 1222 F Ave SE, Unit B Hickory, NC 28602 United States or Kalvariju st 134-57, Vilnius, LT-2000, Lithuania.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.